Master Online Teacher Certificate: Making the Virtual Classroom a Reality (MVCR) Series

Student FAQs

GENERAL QUESTIONS

"What is a Master Online Teacher (MOT) certificate, and what can it do for me?"

The master online teacher (MOT) certificate is a noncredit certificate issued by the Illinois Online Network, an outreach program of the University of Illinois. It is comprised of three required courses, Online Learning: An Overview, Instructional Design for Online Course Development, and Student Assessment in Online Courses; a core choice between Technology Tools for Online Learning and Encouraging Communication in Online Courses; an elective (either Web Design Principles for Online Educators, Issues and Strategies for Faculty Training, Copyright, the TEACH Act, and Intellectual Property Issues in Education, or Multimedia Principles for Online Educators); and the capstone Practicum course. When you have a master online teacher certificate, you have the evidence that you know about online learning, how to do it, and that you have done it successfully.

"I want graduate credits. Is it possible to earn credits for MVCR classes?"

To obtain graduate credits for MVCR classes, you must apply for admission to the University of Illinois Springfield as a non-degree seeking graduate student. You will need ION permission to register for the classes offered through UIS. With ION permission you register at UIS for the classes, pay the tuition, and earn the credit. For more information contact the ION coordinator.

"I want to pursue the MOT. How soon can I start?"

All of the core classes are offered each of the five MVCR terms so you may begin at any point. You may take up to two classes at once.

"How long does it take to complete the MOT certificate?"

An MOT might be completed in as few as three MVCR terms. If you must, MOT completion can stretch over several terms.

"Will I need an online bookstore?"

None of the online classes in the MVCR requires a textbook at this time. All of the readings are online. One course is being developed for the near future that will use one readily available book.

"How much time will I be expected to spend in each course?"

Most of our courses are designed to require 6 to 9 hours of reading, study, and participation per week. Your experience may vary from this

"Will there be an orientation course?"

In addition to registration in your MVCR class, you will also be enrolled in a Moodle orientation experience that provides extensive resources to help understand what to do and how to operate in our course management system. ION staff are also available to assist you.

COURSE ACCESS QUESTIONS

"How do I access the course?"

You will receive an e-mail notification once you have been given access to the online course. This e-mail will include the URL for the course and your login and password. If you cannot locate this e-mail, the URL for the course is www.mvcr.org

"I can't log in to my course."

Send an e-mail to the MVCR Help Team at mvcr-support@uillinois.edu with details about the issue you are experiencing.

"How do I get technical support once I'm in the course?"

For technical support during your course experience, please contact the Illinois Online Network by sending an email to mvcr-support@uillinois.edu"

When contacting the Help Desk, please be prepared to provide the following information:

• Name
• Login Name
• Name of the Course
• Operating System (e.g., Windows XP, Mac OSX, etc.)
• Internet Browser with Version (e.g., IE7, FireFox 2.0, etc.)
• Specific details surrounding your issue (e.g., page error occurred on, error message, date, time, narrative description of task you were trying to complete, etc.)

"I need to reset my course password."

Go to www.mvcr.org and click on the login link at the top of the screen. This will take you to the login page, where you can click on a "Help me log in" button. This will allow you to reset your password. If this doesn't work, send an e-mail to the ION Help Team at mvcr-support@uillinois.edu with details about the issue you are experiencing.

REGISTRATION QUESTIONS

"How do I cancel my registration?"

Send an e-mail the ION Help Team at mvcr-registration@uillinois.edu with your request.

"I can't find my registration information."

Send an e-mail to the ION Help Team at mvcr-support@uillinois.edu. They will be able to assist you.