The curriculum for the Certificate in Patient Safety, Error Science and Full Disclosure will consist of three 4-credit-hour courses, for a total of 12 credit hours, to be taken in the order listed below.
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- PSL 401: Patient Safety and Quality Care Improvement
Introduces students to relevant theory, content, tools and methods in the field of patient safety. Focuses on the historical concepts, demographic trends, and current issues of patient safety and quality care. Faculty will engage students through selected readings, presentations, interactive exercises and discussions. Students will explore techniques and best practice in improvement science, define quality and select/develop meaningful metrics to reflect organizational quality. Students will be introduced to the magnitude of the patient safety problem through facilitated discussions and demonstration of learning assignments, and begin their exploration into the patient safety and quality care arena.
Credit: 4 Sem. Hr(s).
Course Starts: Offered in September 2008; January and May 2009; January and September 2010
- PSL 402: Error Science, Risk and Disclosure
Teaches error theory and systems thinking as well as methods for risk assessment and patient safety improvement, including high risk contexts for error occurrence. Students will be introduced to what is currently known about effective methods for error disclosure. They will develop proficiency with patient safety risk assessment and improvement methods, principles of safe system design, apology, and related patient safety priorities. Includes an analysis of the legal issues prevalent in the current health care environment.
Credit: 4 Sem. Hr(s).
Course Starts: Offered in November 2008; May and July 2009; March and November 2010
- PSL 403: Communication and Collaboration
Introduces advanced communication strategies for patient safety success in the current and future health care systems. Topics include enhanced communication skills, individual and group design/presentation techniques, hand-off, chain of command, critical thinking strategies and skills, stress and time management, and learning team dynamics. Challenges the learner to become a creative patient safety leader/problem-solver and to begin the process of personal transformation by questioning one's assumptions and conventional patterns of thinking. Students will demonstrate characteristics of creative and critical thinking in individual and collaborative situations, as well as within process challenging and error-ridden situations. Students will also be challenged to consider the roles of varied health care stakeholders in building a safer health care system.
Credit: 4 Sem. Hr(s).
Course Starts: Offered in January, May and September 2009; May 2010; January 2011
Eligible students may use all credits earned in the certificate courses to satisfy course requirements for the Master of Science in Patient Safety Leadership.
Textbooks and course packets are available online through our virtual bookstore. Ordering materials is easy and straightforward. Various shipment and payment options are available, and orders are shipped within 24 hours, Monday through Friday. Electronic books and used books will be available for purchase whenever possible, and students will often have the option to sell their books back to the bookstore at the end of a class.
The University of Illinois provides easy access to library resources online, including electronic reserves and materials necessary to complete course-related research. Assistance will be available by email, phone, or virtual chat. Online tutorials, guides, and other forms of assistance will help you gain familiarity with the library resources most appropriate for your program.
